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If we can''t locate it, we''ll refund you for the amount of the item plus shipping charges. dc We appreciate your cooperation and patience during the processing period and may contact you for additional information. In any case, we''ll process your request and credit your card (if applicable) within 21 days. What is the refund policy? will issue a refund according to the guidelines talk detailed above. Refunds are issues against the same credit card we originally charged for your purchase. Refunds will appear on your dc credit card statement talk in accordance with the rules and regulations of your credit card issuer. Please see your card agreement for more details. Fraud will never pay at .We provide detailed guidelines to sellers for rating the quality of the items they dc list at , and we make every effort to confirm the accuracy of the ratings that sellers provide. talk Nevertheless, it might happen that you receive an item that you feel does not deserve as high a quality rating as the seller gave it. reserves the right to make its own determination as to the accuracy of an item''s quality rating.

An item is damaged in shipping - An item arrives in an unusable condition due to shipping damage. What are the guidelines of the Buyer Protection Guarantee? For non-received items - When you order, we provide an estimated arrival date for each item in your order. The vast majority of the items you order will arrive within that timeframe. In rare instances, dc items will take somewhat longer to arrive due to postal service delays and other factors beyond our control. So, for items that you have not yet received, you must wait for 30 days from the date of your order to submit your talk Buyer Protection Guarantee dc and talk Report. For items that arrive and are dc and talk materially different dc - You may submit your Buyer Protection Guarantee Report upon receipt of the item. You have a maximum talk of 60 days from the date of dc your order to file a Buyer Protection Guarantee Report. Buyers are limited to a lifetime maximum of three Buyer Protection Guarantee talk Reports or $50 in dc refunds, whichever comes first. talk You must fill out the Buyer Protection Guarantee form in its entirety. Please provide as much dc detail as talk possible so we can process your request faster.